创建udesk客户

gic-platform-udesk-api/src/main/java/com/gic/udesk/dto/gic/GicTicketDTO.java

@@ -17,6 +17,15 @@ public class GicTicketDTO implements Serializable{
      * 1:gic基础服务 2：应用服务
      */
     private Integer businessModuleType;
+    /**
+     * 查找客户时使用的类型
+     */
+    private String type;
+
+    /**
+     * 与类型type对应的值
+     */
+    private String type_content;
 
     /**
      * 标题 必填
@@ -46,6 +55,14 @@ public class GicTicketDTO implements Serializable{
      */
     private Map<String, String> ticket_field;
 
+    private Integer gicEnterpriseId;
+
+    private Integer gicUserId;
+
+    private String gicUserName;
+
+    private String gicEnterpriseName;
+
     public String getSubject() {
         return subject;
     }
@@ -101,4 +118,52 @@ public class GicTicketDTO implements Serializable{
     public void setTicketFieldJsonStr(String ticketFieldJsonStr) {
         this.ticketFieldJsonStr = ticketFieldJsonStr;
     }
+
+    public Integer getGicEnterpriseId() {
+        return gicEnterpriseId;
+    }
+
+    public void setGicEnterpriseId(Integer gicEnterpriseId) {
+        this.gicEnterpriseId = gicEnterpriseId;
+    }
+
+    public Integer getGicUserId() {
+        return gicUserId;
+    }
+
+    public void setGicUserId(Integer gicUserId) {
+        this.gicUserId = gicUserId;
+    }
+
+    public String getGicUserName() {
+        return gicUserName;
+    }
+
+    public void setGicUserName(String gicUserName) {
+        this.gicUserName = gicUserName;
+    }
+
+    public String getGicEnterpriseName() {
+        return gicEnterpriseName;
+    }
+
+    public void setGicEnterpriseName(String gicEnterpriseName) {
+        this.gicEnterpriseName = gicEnterpriseName;
+    }
+
+    public String getType() {
+        return type;
+    }
+
+    public void setType(String type) {
+        this.type = type;
+    }
+
+    public String getType_content() {
+        return type_content;
+    }
+
+    public void setType_content(String type_content) {
+        this.type_content = type_content;
+    }
 }

gic-platform-udesk-service/src/main/java/com/gic/udesk/dao/mapper/TabUdeskCustomersMapper.java

+package com.gic.udesk.dao.mapper;
+
+import com.gic.udesk.entity.TabUdeskCustomers;
+import org.apache.ibatis.annotations.Param;
+
+public interface TabUdeskCustomersMapper {
+    /**
+     * 根据主键删除
+     *
+     * @param id 主键
+     * @return 更新条目数
+     */
+    int deleteByPrimaryKey(Integer id);
+
+    /**
+     * 插入一条记录
+     *
+     * @param record 实体对象
+     * @return 更新条目数
+     */
+    int insert(TabUdeskCustomers record);
+
+    /**
+     * 动态插入一条记录
+     *
+     * @param record 实体对象
+     * @return 更新条目数
+     */
+    int insertSelective(TabUdeskCustomers record);
+
+    /**
+     * 根据主键查询
+     *
+     * @param id 主键
+     * @return 实体对象
+     */
+    TabUdeskCustomers selectByPrimaryKey(Integer id);
+
+    /**
+     * 根据主键动态更新记录
+     *
+     * @param record 实体对象
+     * @return 更新条目数
+     */
+    int updateByPrimaryKeySelective(TabUdeskCustomers record);
+
+    /**
+     * 根据主键更新记录
+     *
+     * @param record 实体对象
+     * @return 更新条目数
+     */
+    int updateByPrimaryKey(TabUdeskCustomers record);
+
+    TabUdeskCustomers countCustomerId(@Param("enterpriseId") Integer enterpriseId, @Param("userId") Integer userId);
+}
\ No newline at end of file

gic-platform-udesk-service/src/main/java/com/gic/udesk/entity/TabUdeskCustomers.java

+package com.gic.udesk.entity;
+
+import java.util.Date;
+
+/**
+ * tab_udesk_customers
+ */
+public class TabUdeskCustomers {
+    /**
+     * 主键id
+     */
+    private Integer id;
+
+    /**
+     * 商户ID
+     */
+    private Integer enterpriseId;
+
+    /**
+     * gic用户id
+     */
+    private Integer userId;
+
+    /**
+     * udesk客户ID
+     */
+    private Integer customerId;
+
+    /**
+     * 
+     */
+    private Date createTime;
+
+    public Integer getId() {
+        return id;
+    }
+
+    public void setId(Integer id) {
+        this.id = id;
+    }
+
+    public Integer getEnterpriseId() {
+        return enterpriseId;
+    }
+
+    public void setEnterpriseId(Integer enterpriseId) {
+        this.enterpriseId = enterpriseId;
+    }
+
+    public Integer getUserId() {
+        return userId;
+    }
+
+    public void setUserId(Integer userId) {
+        this.userId = userId;
+    }
+
+    public Integer getCustomerId() {
+        return customerId;
+    }
+
+    public void setCustomerId(Integer customerId) {
+        this.customerId = customerId;
+    }
+
+    public Date getCreateTime() {
+        return createTime;
+    }
+
+    public void setCreateTime(Date createTime) {
+        this.createTime = createTime;
+    }
+}
\ No newline at end of file

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/UdeskCustomersService.java

+package com.gic.udesk.service;
+
+import com.gic.udesk.entity.TabUdeskCustomers;
+
+public interface UdeskCustomersService {
+
+    int save(Integer enterpriseId, Integer customerId, Integer userId);
+
+    TabUdeskCustomers hasCustomerId(Integer enterpriseId, Integer userId);
+}

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/impl/UdeskCustomersServiceImpl.java

+package com.gic.udesk.service.impl;
+
+import com.gic.udesk.dao.mapper.TabUdeskCustomersMapper;
+import com.gic.udesk.entity.TabUdeskCustomers;
+import com.gic.udesk.service.UdeskCustomersService;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Service;
+
+import java.util.Date;
+
+@Service("udeskCustomersService")
+public class UdeskCustomersServiceImpl implements UdeskCustomersService{
+    @Autowired
+    private TabUdeskCustomersMapper tabUdeskCustomersMapper;
+
+    @Override
+    public int save(Integer enterpriseId, Integer customerId, Integer userId) {
+        TabUdeskCustomers record = new TabUdeskCustomers();
+        record.setCreateTime(new Date());
+        record.setCustomerId(customerId);
+        record.setUserId(userId);
+        record.setEnterpriseId(enterpriseId);
+        return tabUdeskCustomersMapper.insert(record);
+    }
+
+    @Override
+    public TabUdeskCustomers hasCustomerId(Integer enterpriseId, Integer userId) {
+        TabUdeskCustomers obj = tabUdeskCustomersMapper.countCustomerId(enterpriseId, userId);
+        return obj;
+    }
+}

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/outer/impl/GicTicketApiServiceImpl.java

@@ -9,8 +9,10 @@ import com.gic.udesk.dto.UdeskTicketDetailDTO;
 import com.gic.udesk.dto.customfield.UdeskCustomFieldOptionDTO;
 import com.gic.udesk.dto.gic.TicketRepliesDTO;
 import com.gic.udesk.dto.gic.UdeskEnterpriseDTO;
+import com.gic.udesk.entity.TabUdeskCustomers;
 import com.gic.udesk.entity.TabUdeskEnterprise;
 import com.gic.udesk.qo.TicketListQO;
+import com.gic.udesk.service.UdeskCustomersService;
 import org.apache.commons.collections.CollectionUtils;
 import org.apache.logging.log4j.LogManager;
 import org.apache.logging.log4j.Logger;
@@ -39,6 +41,8 @@ public class GicTicketApiServiceImpl implements GicTicketApiService{
     private UdeskBaseApiService udeskBaseApiService;
     @Autowired
     private UdeskEnterpriseService udeskEnterpriseService;
+    @Autowired
+    private UdeskCustomersService udeskCustomersService;
 
     /**
      * udesk工单接口 (创建)
@@ -54,6 +58,11 @@ public class GicTicketApiServiceImpl implements GicTicketApiService{
      */
     private static final String TICKET_DETAIL = "/tickets/detail";
 
+    /**
+     * 客户
+     */
+    private static final String CUSTOMERS = "/customers";
+
     @Override
     public ServiceResponse<Integer> saveTicket(GicTicketDTO gicTicketDTO) {
         Integer businessModuleType = gicTicketDTO.getBusinessModuleType();
@@ -68,6 +77,44 @@ public class GicTicketApiServiceImpl implements GicTicketApiService{
             gicTicketDTO.setTemplate_id(UdeskConstant.APP_MODULE_TEMPLATE_ID);
         }
 
+        //查询有无客户ID
+        Integer gicEnterpriseId = gicTicketDTO.getGicEnterpriseId();
+        Integer gicUserId = gicTicketDTO.getGicUserId();
+        String gicUserName = gicTicketDTO.getGicUserName();
+
+        TabUdeskCustomers obj = udeskCustomersService.hasCustomerId(gicEnterpriseId, gicUserId);
+        if (obj != null) {
+            gicTicketDTO.setType("customer_id");
+            gicTicketDTO.setType_content(obj.getCustomerId().toString());
+        } else {
+            //创建客户
+            JSONObject customer = new JSONObject();
+            JSONObject customerSub = new JSONObject();
+            //客户名称
+            customerSub.put("nick_name", gicUserName);
+            customer.put("customer", customerSub);
+            LOGGER.info("gic新建udesk客户,内容为:{}", customer.toJSONString());
+            String customerStr = UdeskHttpClientUtil
+                    .postUdeskJsonFromJson(CUSTOMERS, customer.toJSONString());
+            LOGGER.info("gic新建udesk客户,返回为:{}", customerStr);
+            JSONObject customerRes = JSONObject.parseObject(customerStr);
+            if (customerRes != null) {
+                int code = customerRes.getIntValue("code");
+                JSONObject customerObj = customerRes.getJSONObject("customer");
+                if (code == UdeskConstant.UDESK_SUCCESS_CODE) {
+                    int customerId = customerObj.getIntValue("id");
+
+                    gicTicketDTO.setType("customer_id");
+                    gicTicketDTO.setType_content(obj.getCustomerId().toString());
+
+                    //保存到
+                    udeskCustomersService.save(gicEnterpriseId, customerId, gicUserId);
+                } else {
+                    return ServiceResponse.failure(ErrorCode.SYSTEM_ERROR.getCode(), customerRes.getString("message"));
+                }
+            }
+        }
+
         Map<String, Object> paramMap = new HashMap<>(4);
         paramMap.put("ticket", gicTicketDTO);
         String params = JSON.toJSONString(paramMap);

gic-platform-udesk-service/src/main/resources/mapper/TabUdeskCustomersMapper.xml

+<?xml version="1.0" encoding="UTF-8"?>
+<!DOCTYPE mapper PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN" "http://mybatis.org/dtd/mybatis-3-mapper.dtd">
+<mapper namespace="com.gic.udesk.dao.mapper.TabUdeskCustomersMapper">
+  <resultMap id="BaseResultMap" type="com.gic.udesk.entity.TabUdeskCustomers">
+    <id column="id" jdbcType="INTEGER" property="id" />
+    <result column="enterprise_id" jdbcType="INTEGER" property="enterpriseId" />
+    <result column="user_id" jdbcType="INTEGER" property="userId" />
+    <result column="customer_id" jdbcType="INTEGER" property="customerId" />
+    <result column="create_time" jdbcType="TIMESTAMP" property="createTime" />
+  </resultMap>
+  <sql id="Base_Column_List">
+    id, enterprise_id, user_id, customer_id, create_time
+  </sql>
+  <select id="selectByPrimaryKey" parameterType="java.lang.Integer" resultMap="BaseResultMap">
+    select 
+    <include refid="Base_Column_List" />
+    from tab_udesk_customers
+    where id = #{id,jdbcType=INTEGER}
+  </select>
+  <delete id="deleteByPrimaryKey" parameterType="java.lang.Integer">
+    delete from tab_udesk_customers
+    where id = #{id,jdbcType=INTEGER}
+  </delete>
+  <insert id="insert" parameterType="com.gic.udesk.entity.TabUdeskCustomers">
+    insert into tab_udesk_customers (id, enterprise_id, user_id, 
+      customer_id, create_time)
+    values (#{id,jdbcType=INTEGER}, #{enterpriseId,jdbcType=INTEGER}, #{userId,jdbcType=INTEGER}, 
+      #{customerId,jdbcType=INTEGER}, #{createTime,jdbcType=TIMESTAMP})
+  </insert>
+  <insert id="insertSelective" parameterType="com.gic.udesk.entity.TabUdeskCustomers">
+    insert into tab_udesk_customers
+    <trim prefix="(" suffix=")" suffixOverrides=",">
+      <if test="id != null">
+        id,
+      </if>
+      <if test="enterpriseId != null">
+        enterprise_id,
+      </if>
+      <if test="userId != null">
+        user_id,
+      </if>
+      <if test="customerId != null">
+        customer_id,
+      </if>
+      <if test="createTime != null">
+        create_time,
+      </if>
+    </trim>
+    <trim prefix="values (" suffix=")" suffixOverrides=",">
+      <if test="id != null">
+        #{id,jdbcType=INTEGER},
+      </if>
+      <if test="enterpriseId != null">
+        #{enterpriseId,jdbcType=INTEGER},
+      </if>
+      <if test="userId != null">
+        #{userId,jdbcType=INTEGER},
+      </if>
+      <if test="customerId != null">
+        #{customerId,jdbcType=INTEGER},
+      </if>
+      <if test="createTime != null">
+        #{createTime,jdbcType=TIMESTAMP},
+      </if>
+    </trim>
+  </insert>
+  <update id="updateByPrimaryKeySelective" parameterType="com.gic.udesk.entity.TabUdeskCustomers">
+    update tab_udesk_customers
+    <set>
+      <if test="enterpriseId != null">
+        enterprise_id = #{enterpriseId,jdbcType=INTEGER},
+      </if>
+      <if test="userId != null">
+        user_id = #{userId,jdbcType=INTEGER},
+      </if>
+      <if test="customerId != null">
+        customer_id = #{customerId,jdbcType=INTEGER},
+      </if>
+      <if test="createTime != null">
+        create_time = #{createTime,jdbcType=TIMESTAMP},
+      </if>
+    </set>
+    where id = #{id,jdbcType=INTEGER}
+  </update>
+  <update id="updateByPrimaryKey" parameterType="com.gic.udesk.entity.TabUdeskCustomers">
+    update tab_udesk_customers
+    set enterprise_id = #{enterpriseId,jdbcType=INTEGER},
+      user_id = #{userId,jdbcType=INTEGER},
+      customer_id = #{customerId,jdbcType=INTEGER},
+      create_time = #{createTime,jdbcType=TIMESTAMP}
+    where id = #{id,jdbcType=INTEGER}
+  </update>
+
+  <select id="countCustomerId" resultMap="BaseResultMap">
+    select <include refid="Base_Column_List"></include>
+    from tab_udesk_customers
+    where enterprise_id = #{enterpriseId}
+    and user_id = #{userId}
+  </select>
+</mapper>
\ No newline at end of file

gic-platform-udesk-web/src/main/java/com/gic/udesk/web/controller/GicTicketController.java

@@ -4,6 +4,7 @@ import java.util.Map;
 
 import javax.servlet.http.HttpServletRequest;
 
+import com.gic.enterprise.utils.UserDetailUtils;
 import org.apache.commons.lang3.StringUtils;
 import org.apache.logging.log4j.LogManager;
 import org.apache.logging.log4j.Logger;
@@ -75,6 +76,10 @@ public class GicTicketController {
     @IgnoreLogin
     public RestResponse addTicket(GicTicketDTO dto) {
         dto.setTicket_field(JSON.parseObject(dto.getTicketFieldJsonStr(), Map.class));
+        dto.setGicEnterpriseId(UserDetailUtils.getUserDetail().getEnterpriseId());
+        dto.setGicUserId(UserDetailUtils.getUserDetail().getUserId());
+        dto.setGicUserName(UserDetailUtils.getUserDetail().getUserInfo().getUserName());
+        dto.setGicEnterpriseName(UserDetailUtils.getUserDetail().getEnterpriseInfo().getEnterpriseName());
         return ResultControllerUtils.commonResult(gicTicketApiService.saveTicket(dto));
     }