关闭工单修改

gic-platform-udesk-service/src/main/java/com/gic/udesk/dao/mapper/TabUdeskEnterpriseMapper.java

@@ -2,6 +2,7 @@ package com.gic.udesk.dao.mapper;
 
 import com.gic.udesk.entity.TabUdeskEnterprise;
 import com.gic.udesk.qo.TicketListQO;
+import org.apache.ibatis.annotations.Param;
 
 import java.util.List;
 
@@ -30,6 +31,8 @@ public interface TabUdeskEnterpriseMapper {
      */
     int insertSelective(TabUdeskEnterprise record);
 
+    int updateStatus(@Param("ticketId") Integer ticketId, @Param("status") String status);
+
     /**
      * 根据主键查询
      *

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/UdeskEnterpriseService.java

@@ -17,6 +17,16 @@ public interface UdeskEnterpriseService {
     int save(TabUdeskEnterprise record);
 
     /**
+     * 关闭工单
+     * @Title: close

+     * @Description:
+    
* @author guojuxing
+     * @param ticketId

+     * @return  int

+    
*/
+    int close(Integer ticketId);
+
+    /**
      * 分页查询
      * @param params
      * @return

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/impl/UdeskEnterpriseServiceImpl.java

@@ -27,6 +27,11 @@ public class UdeskEnterpriseServiceImpl implements UdeskEnterpriseService{
     }
 
     @Override
+    public int close(Integer ticketId) {
+        return tabUdeskEnterpriseMapper.updateStatus(ticketId, UdeskStatusEnum.CLOSED.getCode());
+    }
+
+    @Override
     public Page<TabUdeskEnterprise> page(TicketListQO params) {
         PageHelper.startPage(params.getCurrentPage(), params.getPageSize());
         List<TabUdeskEnterprise> list = tabUdeskEnterpriseMapper.page(params);

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/outer/impl/GicTicketApiServiceImpl.java

@@ -145,6 +145,8 @@ public class GicTicketApiServiceImpl implements GicTicketApiService{
         LOGGER.info("更新udesk工单,工单返回为:{}", updateTicketRespStr);
         UdeskTicketDetailDTO updateDetail = JSON.parseObject(updateTicketRespStr, UdeskTicketDetailDTO.class);
         if (updateDetail != null && updateDetail.getCode() == UdeskConstant.UDESK_SUCCESS_CODE) {
+            //同步gic工单状态
+            udeskEnterpriseService.close(ticketId);
             return ServiceResponse.success(updateDetail.getMessage());
         }
         return ServiceResponse.failure(ErrorCode.SYSTEM_ERROR.getCode(), updateDetail.getMessage());

gic-platform-udesk-service/src/main/resources/mapper/TabUdeskEnterpriseMapper.xml

@@ -176,4 +176,9 @@
 
       order by create_time desc
   </select>
+
+  <update id="updateStatus">
+    update tab_udesk_enterprise set ticket_status = #{status}
+    where ticket_id = #{ticketId}
+  </update>
 </mapper>
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