更新工单状态

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/UdeskEnterpriseService.java

@@ -26,6 +26,9 @@ public interface UdeskEnterpriseService {
     
*/
     int close(Integer ticketId);
 
+
+    int updateStatus(Integer ticketId, String status);
+
     /**
      * 分页查询
      * @param params

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/impl/UdeskEnterpriseServiceImpl.java

@@ -32,6 +32,11 @@ public class UdeskEnterpriseServiceImpl implements UdeskEnterpriseService{
     }
 
     @Override
+    public int updateStatus(Integer ticketId, String status) {
+        return tabUdeskEnterpriseMapper.updateStatus(ticketId, status);
+    }
+
+    @Override
     public Page<TabUdeskEnterprise> page(TicketListQO params) {
         PageHelper.startPage(params.getCurrentPage(), params.getPageSize());
         List<TabUdeskEnterprise> list = tabUdeskEnterpriseMapper.page(params);

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/outer/impl/UdeskMessageApiServiceImpl.java

@@ -37,6 +37,8 @@ public class UdeskMessageApiServiceImpl implements UdeskMessageApiService {
     private UdeskTicketService udeskTicketService;
     @Autowired
     private UdeskTapdRelService udeskTapdRelService;
+    @Autowired
+    private UdeskEnterpriseService udeskEnterpriseService;
 
     @Resource(name = "udeskTapdRelMap")
     private Map<String, String> udeskTapdRelMap;
@@ -248,6 +250,10 @@ public class UdeskMessageApiServiceImpl implements UdeskMessageApiService {
                 tapdBug.setReporter(UdeskConstant.TPAD_REPORTER);
                 //工单状态英文名称
                 String statusEn = ticket.getStatus_en();
+
+                //同步到gic工单状态
+                udeskEnterpriseService.updateStatus(ticket.getId(), statusEn);
+
                 //如果udesk工单状态不等于本地数据库对应的工单状态
                 if (StringUtils.isNotBlank(statusEn) && !statusEn.equals(tabUdeskTicket.getStatusEn())) {
                     if (UdeskConstant.CLOSED.equals(tabUdeskTicket.getStatusEn())) {